Posted Job Title: ADMIN ASST A
Posted to the Web: 10/25/2018
Employment Type: Non-Exempt
Position Type: Full Time
Position Schedule: 8:00am – 5:00pm
Position Length: Contingent Upon Funding
Organization Overview: The Steven A. Cohen Military Family Clinic at Penn is looking for an Administrative Assistant to join us in our mission to serve Veterans and military families. The Administrative Assistant will be responsible for all front desk activities related to the clinic including receiving and scheduling patients/clients, scanning, faxing, entering measures, maintaining transportation options for Clients, among others. The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.
The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education. http://www.med.upenn.edu/
Administrative Assistant needed to serve Veterans and military family members in the Stephen A. Cohen Military Family Clinic located in the Department of Psychiatry. The Cohen Clinic at Penn provides free evidence-based behavioral health care (including talk therapy, psychiatry, and case management) to veterans and military family members.
Under general supervision by the Clinic Director, the Administrative Assistant will be responsible for all front desk activities related to the clinic including receiving and scheduling patients/clients, scanning, faxing, entering measures, maintaining transportation options for Clients; creating insurance claims and assisting with verification, posting patients payments and reconciling daily cash. The Administrative Assistant will also have opportunities to help with ordering for supplies, meeting room management, and learn Penn financial and resource management systems, under the support of our Office Manager, in scope with role and duties. Telephone support including triage of calls, reminder calls, call-backs and maintaining accurate documentation within the Medical Record System of all Client contact and activities related to scheduling.
A High School Diploma or GED and 1 to 3 years of experience or an equivalent combination of education and experience required. Must pass Pennsylvania s Child Protective Services Act (also known as Act 73) background checks, within 30-90 days of employment.
Knowledge of military culture and behavioral health are preferred. Excellent communication and customer service skills are a must. Detailed and analytically driven individual a plus.
Veterans and military family members are strongly encouraged to apply.
Affirmative Action Statement:
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.