San Antonio, TX
The Clinic Director is responsible for directing, managing, and planning for the Military Family Counseling clinic. This clinic provides evidenced based interventions to Veterans and their family members. The Clinic Director will assist in the development of staff trainings and the development of resources to provide best practice and evidence-based treatment to clientele. The Clinic Director will be responsible for providing supervision for a team of clinicians, case managers, outreach and administrative staff and will be responsible for performance improvement activities. The Clinic Director will participate in activities during and in preparation for all accreditation, licensing, or other surveys. The Clinic Director must have an understanding of PTSD and issues related to members of the Military and their family members. This position will be a community spokesperson for the clinic at a local, state, and national level.
ESSENTIAL JOB RESPONSIBILITIES:
25% Direct, Manage, and Oversee all clinic operations (e.g., clinical care, staffing, measurement and evaluation, and financial management), including the tracking, reporting, and responding to the program’s Key Performance Indicators. Prepare and manage budgets.
25% Provide overall clinical supervision for the MFC staff, including weekly clinical supervision for therapists, outreach, case management and administrative staff, crisis management support as needed, and management of a trauma-focused, clinical training program in effective treatment modalities.
15% Manage Community Outreach and Communication to ensure the Veteran community takes full advantage of the Clinic’s services.
25% Manage relationship with the program funders, including overseeing performance measurement (e.g., clinical and operational outcomes reporting) for the clinic.
10% Represent Endeavors and the Clinic at conferences, meetings of service providers within the community, and liaising with other Veteran-service organizations at the local and national level to maintain partnerships and share work of the clinic.
Additional duties as required.
EDUCATION: At least a Master’s or Doctorate degree from an accredited college or university in the Mental Health or related field. Must have acquired all related state licensures and/or certifications. Specialized training and experience in evidenced based treatment of trauma a plus.
EXPERIENCE: 10-15 years of clinical experience is preferred. Experience across a range of modalities beyond individual adult treatment to include children, couples, and family treatment is preferred. Must have experience treating and diagnosing PTSD as well as co-morbid diagnoses (e.g., anxiety), with evidence-based treatments and providing clinical supervision in these areas. Experience working with a Military or Veteran population is strongly preferred. Must demonstrate leadership capacity and ability to foster team-building and a supportive, flexible environment. At least five (5) years of experience with managerial/supervisory responsibilities.
LICENSES: Driver’s License with clear record required. Independent license required such as LPC, Psychologist, LCSW or any other approved licensure to perform services.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Willingness to work other duties as required. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Employee should expect to work two evenings a week and some weekend days during the month to accommodate the schedules of the clients being served in addition to regularly scheduled hours.
EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.
ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES:
COMMUNICATION: Ability to communicate clearly and effectively via oral and written means. Ability to present a friendly and positive demeanor to staff, board, funders, vendors, customers and the general public.
COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.
COMPUTER: Proficient knowledge of Word; complex tables, forms, etc. Working knowledge of Excel and PowerPoint; Visio a plus. Proficiency with project management software. 50 WPM, 95% accuracy.
DECISION MAKING: Ability to think analytically and evaluate the impact of decisions. Requires high level of concentration, focus and use of memory. Ability to set work priorities and to evaluate and create solutions to work related problems.
MANAGEMENT: Knowledge of business and management practices involved in strategic planning, budgeting, resource allocation and leadership. Works with a bias towards action. Ability to evaluate effectiveness of initiatives. Must be highly organized, detail oriented, and reliable.
NEGOTIATION: Ability to persuade and influence regulatory representatives to reach optimum audit and/or investigation results. Ability to present the organization in a professional manner in all negotiations.
ORGANIZATION: Ability to keep various on-going projects organized and files maintained accurately. Above normal levels of concentration and memory required. Requires good time management practices and the ability to meet multiple deadlines.
PLANNING: Ability to think long term; up to one year in advance. Knowledge of project management processes and best practices.
TECHNICAL: Ability to develop and comprehend numerical and statistical data analysis. Expertise in process mapping.
Constant – Ability to input data into computer, make calculations, complete paperwork, and produce reports.
Constant – Ability to communicate with staff, outside agencies and others over the telephone and in person.
Constant – Ability to read, review and proofread documents to determine accuracy.
Frequent – Ability to move to different offices and buildings.
Occasional – Ability to lift, stack, load and move up to 25 pounds from varied heights.
Occasional – Ability to drive safely and recognize hazards.
Indoors: 95% – Office environment; normal noise conditions.
Outdoors: 5 % – All weather conditions and variable temperatures.
REPORTS TO: Chief Executive Officer
SUPERVISES: Military Family Clinic Staff
Disclaimer: Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.
EOE STATEMENT Endeavors, Inc. (previously known as Family Endeavors, Inc.) and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors, Inc. and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors, Inc. and Endeavors Unlimited, Inc. are “Equal Opportunity/Affirmative Action Employers.”