Clinical Quality Manager (Remote Flexibility) - Cohen Veterans Network
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Clinical Quality Manager (Remote Flexibility)

Clinical Quality Manager (Remote Flexibility)

Silver Spring, MDStamford, CT

CVN is looking for a motivated, highly organized, self-starter who can carry out all essential tasks of a growing program. The Clinical Programs Manager will be an essential part of a cross-departmental clinical quality support effort, assisting a national network of mental health clinics implement and sustain high quality care. As a Clinical Quality Manager, you will be an essential member of a cross-departmental team offering process improvement and change management support to a cohort of outpatient mental health clinics.

Essential responsibilities include, but are not limited to:

  • Organizing and implementing clinical policies and procedures across the network, both in-person and remotely
  • Training and onboarding of new CVN clinics, including orientation to CVN model of care, clinical processes, documentation standards and use of electronic health record
  • Assessment of clinical practices and support of process improvement activities to ensure timely access and high-quality care
  • Support and guidance for clinics through initial and ongoing maintenance of CARF accreditation
  • Utilization of clinical data to support clinics increase quality, access, and patient safety
  • Author regular qualitative data reports assessing clinic performance, including review of recent client cases, clinic workflows, and adhere to CVN treatment model
  • Develop and maintain rapport with diverse constituencies
  • Periodic site visits
  • Implementation support for new clinical processes and practices
  • Maintaining a close awareness of each clinic’s unique programs, staffing, data, practices, community needs and client outcomes
  • Utilizing data and dashboards to support practice and process improvement initiatives in clinics and across the network.

Basic Requirements:

  • 4+ years clinical experience in Mental Health
  • Significant knowledge of evidence-based practice conventions
  • Experience leading and implementing quality assurance initiatives
  • Demonstrable history of training in evidence-based practices (treatment and assessment)
  • 2+ year managing projects or programs
  • Ability to understand clinical data and patient outcomes
  • MSW, MPH, PMHNP, PsyD or PhD, in Social Work, or Psychology, Public Health or Psychiatric Nursing or related field
  • Exceptional organizational skills
  • Veteran, Military Spouse, or experience in the veteran community a plus
  • Moderate travel required


To Succeed in This Role, You Must Embody:

A team player, but also someone who can successfully complete tasks individually. You can consistently complete daily tasks and handle projects with minimal supervision.

A strong ability to cope with change. You think about problems and tasks in novel, creative ways when circumstances unexpectedly change.

An eye for detail. You notice small, but important things, which other people might not notice.

An ability to adapt. You display confidence in your expertise, but you also are flexible in your approach in a rapidly changing environment.

Thirst for knowledge. You are eager to learn and stay abreast of the cutting-edge developments in your field.

Visionary view on challenges and solutions. You are willing to be a part of a dynamic and innovative team while contributing your voice to all aspects of the CVN and its growth.

Click HERE to Apply Now!

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