Operations Manager - Cohen Veterans Network
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Operations Manager

Operations Manager

Stamford, CT

CVN is looking for a motivated, highly-organized, self-starter who can carry out all essential tasks of a growing program. The Operations Manager will be an essential part of a cross-departmental quality assurance effort, assisting a national network of mental health clinics with operations and service delivery.


Responsibilities include, but are not limited to:

·        Functioning as a bridge between the central office and a cohort of assigned clinics ensuring the clinics have the full support and availability of network resources

·        Implementation and support for new clinics within the network including, property selection, overseeing construction and orientating new staff

·        Maintaining a close awareness of each clinic’s unique operations, budget, facilities, programs, staffing, data, practices, community needs and client outcomes

·        Organizing clinic operations and data in a coherent and accessible way for use across the network

·        Assessment of clinical operations and support of process improvement activities

·        Supporting, encouraging, and tracking the utilization of Evidence-Based Practice treatment in the clinics

·        Front-line resolution of clinic inquiries

·        Periodic site visits


Basic Requirements:

·        5+ years project management/operations experience

·        Knowledge and experience in administration, operations, legal and project management

·        Exceptional administrative and organizational skills

·        Excellent written and oral communication, strong attention to detail, professional demeanor, and friendly service-oriented personality

·        Computer proficiency, experience in Smartsheet or project management software a plus

·        Experience working with nonprofit organizations, grant-funded project reporting, and budgets that include federal and foundation-based funding streams

·        Knowledge of hospital, community clinics, behavioral health agencies, or academic medical centers

·        Veteran, Military Spouse, or experience in the veteran community a plus

·        Moderate travel required


To Succeed in This Role, You Must Embody:

·        A team player, but also someone who can successfully complete tasks individually. You can consistently complete daily tasks and handle projects with minimal supervision.

·        A strong ability to cope with change. You think about problems and tasks in novel, creative ways when circumstances unexpectedly change.

·        An eye for detail. You notice small, but important things, which other people might not notice.

·        An ability to adapt. You display confidence in your expertise but you also are flexible in your approach in a rapidly changing environment.

·        Thirst for knowledge. You are eager to learn and stay abreast of the cutting-edge developments in your field.

·        Visionary view on challenges and solutions. You are willing to be a part of a small, dynamic, and innovative team while contributing your voice to all aspects of the CVN and its growth.

Click HERE to Apply Now!

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