CVN Celebrates Three CARF Accreditations in 2019

The Clarksville Cohen Clinic, along with Tampa and Silver Spring

The Clarksville Cohen Clinic, along with Tampa and Silver Spring, received CARF accreditation in 2019.

Just over one year ago, CVN announced that six of its Steven A. Cohen Military Family Clinics that were eligible to receive the top grade from industry-leading accrediting body, the Commission on Accreditation of Rehabilitation Facilities (CARF), had done so. Carrying that momentum into 2019, we proudly celebrate the addition of three more clinics to that prestigious list.

This achievement is a milestone; communicating our determination to serve post-9/11 veterans and families with high-quality, confidential mental health care.

Throughout this Spring and Summer, CARF International recognized the outstanding performance of clinics in Clarksville, TN, Silver Spring, MD, and Tampa, FL. This decision represents the highest level of accreditation that can be given to an organization and shows the organization’s substantial conformance to the CARF standards. According to CARF, an organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process.

“Ensuring quality services in behavioral health care can be tricky, because there are so many factors that can play into a client’s experience and outcomes,” said Crystal Shelton, Cohen Veterans Network Senior Vice President for Clinical Programs. “Our early focus with all of our Cohen Clinics is to establish a baseline of standards that ensure any client walking into any Cohen Clinic can expect the highest quality care. CARF helps us set that baseline. Our partner clinics have done incredible work ensuring doors open with standards of care in place that ensure access, promote safety, and drive quality. And even if a military family member or veteran doesn’t know what CARF is, they will feel the impact of that continued commitment to excellence.”

With 14 clinics already in operation nationwide, and an additional 11 planned by 2021 these most recent accreditations demonstrate CVN’s continued commitment to offering programs and services that are measurable, accountable, and of the highest quality. We recognize and applaud the tireless, passionate efforts of the entire network’s staff and look forward to a new year in which CVN continues to set the benchmark for excellence in service.

CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services. For more information about the accreditation process, please visit the CARF website at


By Chris Malvagna
Associate, Communications & Marketing