Top Alert
Clinic Director

Clinic Director

Virginia Beach, VA

As the leader of the Clinic, the primary role of the Director is to provide operational and clinical oversight of the clinic while enhancing the performance of the clinic and ensuring the integrity of its operations. A young program for The Up Center, the Director has an opportunity to build this entity to be a premier program and a national role model.

Responsible for driving the day-to-day operations of the clinic, the Director interfaces with The Up Center leadership, and CVN leadership, to achieve the long-term vision and sustainability of the clinic. The type of professional who will be a strong fit for this position will exhibit a deep understanding of how trauma and mental illness impacts people’s and families’ ability to thrive. The Director will continuously assess and transform our services and the system of care in our community to both champion this need and to increase our capacity to provide critical services. This position will collaborate with other organizations, invest in the professional development of staff, and demonstrate a commitment to using approaches that focus on recovery and resilience and to promote equity, diversity, and inclusion in all our work.

The Director participates in providing the vision and strategies to sustain an outstanding world-renowned clinic.
He/she works collaboratively with The Up Center and CVN leadership to secure the future of the clinic. The

Director leads the interdisciplinary team, focused on achieving performance targets and providing a compassionate, individually tailored, and holistic approach to outpatient mental health treatment for veterans and their family members. A good candidate for this position must be solution focused, oriented to client-centric services, has command of evidence-based practices and application, and uses data systemically to both drive and evaluate performance. Prospects for this position will thrive and enjoy working in a highly collaborative learning environment that is mission-focused and results-driven.

Reporting to the Chief Program and Strategy Officer of The Up Center and in coordination with CVN, the Clinic Director oversees a team of twenty with four direct reports that include a Lead Clinician, Practice Manager, Prescribing Provider and Outreach Manager.


The Up Center which is the oldest and largest child and family services agency in Hampton Roads has been part of our community since 1883. Purposefully evolving over the years to meet the changing needs of our region, we continue the work of responding uniquely to the needs of our community’s most vulnerable children, families, and individuals. This mission guides and directs the programs and all the services that the organization offers.

The annual operating budget of $ 15.5 million and 130 staff size reflect a mid-size non-profit. Our diverse programs, diverse revenue streams, various licensure components, multiple locations, accumulated financial and capital assets reflect a larger organization in complexity of administration. This complexity also reflects our commitment to being adaptable and agile to respond to the dynamic landscape of human services. Website:


Leads the implementation of the CVN treatment model to achieve service delivery targets and a positive clinic culture that promotes staff wellness and professional development, quality client experiences and engages with the veteran and at-large local community.

Participates in the clinic’s strategic planning process evaluating and advising on long-range planning; devising and implementing strategies that support the clinic’s growth.

Executes data driven practices that ensure continuous utilization of clinic data to interpret clinic performance establish descriptive, and prescriptive actions.

Develops plans for new operational programming and works to establish cohesive relationships across departments and programs.

Collaborates with the clinic team to deliver services; respond to client and community needs and facilitates a positive work environment with effective teamwork practices.

Embraces and contributes to the CVN and The Up Center culture of peer consultation and collaboration; through ongoing education and professional improvement.

Clinical Responsibilities

Works with the clinic leadership team and specifically the lead clinician to guide all clinical operations including staffing, supervision and evaluating targets, clinical treatment, and client outcomes.

Ensures all staff implement evidence-based practices, and best practice protocols, in the delivery of services to clients served; ensuring an integrated treatment approach for all served.

Oversees the clinics continuous quality improvement process representative of The Up Center and CVN principles and guidance.

Demonstrates command of HIPAA and CARF and other applicable regulations and codes.
External Communications

Acting as the spokesperson for the clinic; responds to public relations opportunities building public awareness that enhances the clinic’s image.

Collaborates with The Up Center leadership regarding philanthropic activities relative to the clinic.

Establishes and maintains effective working relationships with diverse veteran interest groups, advocacy groups, community leaders, governmental organizations and public and private organizations that are involved in similar fields.

Internal Communications

Ensures the clinic and its staff regularly communicate with and receive communications from the CVN Central

Office to participate in meetings, events, activities and contribute to the overall CVN network.

In tandem with the clinic leadership team conducts weekly data review and strategic implementation meetings to review approaches that achieve clinic service and staff performance targets.

Interfaces with The Up Center support departments, fellow programs, and department leaders and with other clinic partners across CVN as well as with the CVN Central Office.

Works with prevention and education staff to develop and implement public education and awareness.


A demonstrated leader with experiences in managing a broad range of operational and clinical areas.

A proven ability to get along with all types of personalities and leadership styles; should possess a service orientation combined with business acumen.

An energetic and forward-thinking individual with high ethical standards.

A problem solver with proven ability to provide creative strategies in establishing priorities needed to achieve the goals and objectives of the clinic.

The successful candidate must bring “value-added” to the organization and be on the cutting edge of his/her profession and someone who can make a difference.

Ability to foster team building within a supportive, flexible environment and to lead effectively by persuasion.

Someone who promotes collaboration, equity, and inclusivity with skill sets for working together with internal and external peers and providers.


Clinical Qualifications

Strong clinical skills that support differential clinical assessment, comprehensive clinical supervision, integrated approaches, and best practice service delivery.

Comprehensive experience with time-limited treatment models focused on evidence-based practices.

Strong analytical skills for interpreting clinic performance metrics and implementing strategic plans and strategies.

Experience across a range of modalities beyond individual adult treatment to include children, couples, and family treatment, preferred.

Must have experience treating and diagnosing PTSD as well as co-morbid diagnoses (e.g., SUD, depression, anxiety), with evidence-based treatments and providing clinical supervision in these areas.

Management Qualifications

Ten to fifteen years of clinical experience including a minimum of seven years’ experience in leading, managing, and or supervising within a clinical setting strongly preferred.

Experience working with a military or veteran population strongly preferred.


Must be a Licensed Clinical Social Worker, Ph.D. in Clinical Psychology or related field or Psychiatric Nurse

Practitioner with specialized training and expertise in evidenced-based treatment.

Possess a current license from appropriate Virginia State Board.


Competitive Salary and Benefits Package

The Up Center is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where

equal employment opportunities are available to all applicants and employees without regard to race, color, religion,

gender, sexual orientation, national origin, age, disability, marital status, amnesty, military, veteran status, or any other

characteristic protected by applicable law.


Job Type: Full-time

Pay: $100,000.00 – $125,000.00 per year


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

COVID-19 considerations:
We are observing all ongoing safe behavioral practices according to the CDC.

Work Location:

  • One location

Company’s website:


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

Click HERE to Apply Now!

< Back to Jobs